How do I file a complaint with American Airlines?
To file a complaint with American Airlines, contact Customer Relations either by mailing a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034, or sending an email through its online form. If the problem is specific to delayed baggage, call its customer service line at 800/371-4771 (4am–11pm PT, M–F).
How do I contact Garuda?
0804 180 7807
Garuda Indonesia/Customer service
How do I use my American Airlines return voucher?
- Go to aa.com and choose your flights.
- On the payment page, choose ‘Other forms of payment.’
- Enter the Travel Voucher number and PIN.
How do I get a refund from American Airlines?
If you bought your American Airlines ticket directly from us, you can request a refund online or contact Reservations. We’ll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles).
Can I get compensation for a delayed flight?
No. There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.
Is Garuda still flying to Australia?
Singapore/Jakarta | Garuda is considering axing more international routes including Jakarta-Sydney as the Indonesian airline battles to stay in business after losing $US2. 5 billion ($3.3 billion) last year. Garuda has already announced it will cease flying to Perth and Melbourne in early July.
Where does Garuda fly to from Australia?
Garuda Indonesia currently operates a Jakarta-Amsterdam route and Jakarta-Sydney, Denpasar-Sydney, Jakarta-Melbourne, Denpasar-Melbourne, Jakarta-Perth and Denpasar-Perth routes.
How do I know if my flight is refundable?
As long as you make sure that the ‘refundable’ filter on the flight search results page is selected and the ‘non-refundable- filter is deselected, you’ll know that all flights displayed are refundable. Some flights may be fully refundable, while others may require a charge by the airline in order to give you a refund.