How do I contact TTC?
Contact Us
- 416-393-4636 (INFO), Automated information available 24 hours daily.
- Operator-assisted service is available from 8 a.m. to 6 p.m. daily, except statutory holidays.
- Daily, 8 a.m. to 6 p.m.; except statutory holidays.
- Elevator Service Status Line, 416 539-5438 (LIFT). 24 hours a day, seven days a week.
Where is TTC head office?
Toronto, Canada
Toronto Transit Commission/Headquarters
How do I complain to the TTC?
You can file a complaint or compliment by calling Customer Service at 416-393-3030, daily from 7 a.m. to 10 p.m. You can also file a complaint or compliment online by visiting Complaints or Compliments and Suggestions.
How much does a TTC Metropass cost?
The TTC Monthly Downtown Express Pass costs $201.90 for adults, $174.05 for youths/seniors, $169.15 for Fair Pass customers and $166.90 for post-secondary students. TTC Monthly Passes are final sale.
What happens when you lost an item on the TTC?
If you have lost something on the TTC, please call us between 12 p.m. and 4 p.m., Monday to Friday at 416-393-4100. If we have your item, please come and pick it up from our office at Bay Station between 8 a.m. and 12 p.m. Monday to Friday.
How do I email TTC?
Customer Service: 416-393-4111. Fax: 416-338-0126. [email protected].
Is Toronto subway free?
Fares. You pay a single fare for each one-way trip. The same fare covers subways, streetcars, and buses within the City of Toronto — there are no fare “zones” to worry about.
What do I do if I lost my wallet on the bus?
Report it missing to the Police Assistance Line 131444. That way Police can get the wallet returned if it gets handed in. If it was on the bus, it almost certainly either (a) got handed in to the driver if the person finding it was honest, or (b) got handed into nobody, if the person finding it wasn’t.
How do you text TTC bus?
To receive arrival times for the next TTC vehicles (up to 6), just text the multi-digit stop number to 898882 (TXTTTC). To receive arrival times for one specific route, text the multi-digit stop number, a space, then the route number to 898882 (TXTTTC).
What time do subways open in Toronto?
approximately 6 a.m. to 1:30 a.m.
What time does the subway start and end? The subway hours of operation on weekdays and Saturdays are approximately 6 a.m. to 1:30 a.m., and Sunday service approximately 8 a.m. to 1:30 a.m.
Is the Metro pass still available in Toronto?
The monthly Metropass offers unlimited TTC travel* for a whole month, and is now only available on PRESTO. The Metropass was discontinued on December 31, 2018. In addition, in place of the recently discontinued Metropass Discount Plan (MDP), you can sign up for the 12 Month Pass on PRESTO.
How do you validate a Metro Transit Pass?
Users must validate each ride by touching their Metropass to a card reader every time they board a bus or train. Without validation, the ride is not counted and Metro Transit Police cannot verify that the pass is active and valid. Metro Transit reserves the right to deactivate Metropasses from those who do not comply with fare policy.
What does it mean to get Metro pass at work?
Your company can help you get to work. Metropass is an employee-based, discounted, unlimited-ride transit pass. When your company or organization signs up for Metropass, you’re eligible for the best transit pass available. For one low monthly price, Metropass holders get unlimited access to all regional buses and trains.
How often do you have to replace your Metro pass?
Defective passes must be returned to Metro Transit for verification. A pass can be replaced up to two times per year for each participant. A participant is allowed to temporarily suspend his or her pass for one to three months. There is no replacement fee since a new pass is not produced.