How do I contact Aircanada?
Have a question? Check out our FAQ page for information on booking, travelling, and more. For support before, during, or after your travel, please use our Contact Form. Call us toll-free at 1 866 529-2079.
Do you need a Covid test to fly Air Canada?
We can only accept proof of a negative COVID-19 test result. If the country you are travelling to accepts COVID-19 proof of recovery or proof of vaccine, please validate your documents at the airport with one of our airport specialists, and do not use the digital solution.
How do I file a complaint against Air Canada?
mail or by fax (819-997-6727) to:
- Air Travel Complaints Directorate.
- Canadian Transportation Agency.
- Ottawa, Ontario.
- K1A 0N9.
Can I change my Air Canada flight date for free?
From the Air Canada homepage, select the “My bookings” tab and enter your booking details. From the Air Canada homepage, select the “Flight Passes” tab to log in to the Flight Pass portal or log in to your Flight Pass app, in order to make a one-time change to your existing Flight Pass credit booking, free of charge.
How to contact Air Canada Cargo from Canada?
Select the city of origin for your shipment from one of the drop-down menus below. From Canada you can also call 1-800-387-4865. For live animal bookings, visit our AC Animals section and contact your specific station for more requirements. Select a city…
Where is Air Canada cargo storage in Calgary?
Air Canada Cargo – Storage in Calgary, AB – 175 Aero Way Northeast, Calgary, Alberta. Read verified and trustworthy customer reviews for Air Canada Cargo or write your own review. Monday: 5:30 AM – 12:00 AM. Tuesday: 5:30 AM – 12:00 AM. Wednesday: 5:30 AM – 12:00 AM.
How to book an Air Canada flight from Canada?
From Canada you can also call 1-800-387-4865. For live animal bookings, visit our AC Animals section and contact your specific station for more requirements. Select a city…
How to contact the Air Canada customer service center?
For questions related to specific shipments, please contact our Customer Service Center at 1-800-387-4865. Visiting Air Canada Cargo? If you are picking up or dropping off any type of shipment, please remember that face masks are required at our facilities.